Shipping policy

Last Updated: February 9, 2026

We believe that great style should arrive with zero hassle—and zero shipping fees. That’s why every order from Charlie and Ted ships free, anywhere in the United States.

Whether you’re ordering your first pair of summer pants or adding another favorite to your collection, shipping costs are one thing you’ll never have to worry about.

Where We Ship

Right now, we proudly serve customers across the United States only. From big cities to small towns, if you're in the U.S., we're shipping to your doorstep.

Shipping Timeframes

We aim to get your new look to you as quickly as possible. Here’s what you can expect:

Processing Time:
Orders are typically processed within 1–2 business days. Once your order is confirmed, we’ll get it ready and out the door fast.

Estimated Delivery Time:
Shipping usually takes 3–10 business days, depending on your location. You’ll receive a tracking link as soon as your order is on its way.

Total delivery: 1–2 business days processing + 3–10 business days transit (4–12 business days total).

Tracking Your Order

Once your package ships, we’ll send you a confirmation email with your tracking number so you can follow its journey from our hands to yours.

Tracking information is sent via email within 24 hours of shipment.

Still waiting after the expected delivery window? Just reach out—we’re always here to help.

We’re all about making your experience easy, stylish, and worry-free—from the moment you click "Order" to the second your package arrives.

Welcome to stress-free shipping. You deserve it.

Questions?

Need help with your shipment? We're happy to assist.

Contact Information

Shop Name: Charlie and Ted
Company Name: Propria GmbH
HRB: 273583
Company Address: Potsdamer Straße 92, 10785 Berlin, Germany
Warehouse Address: 3rd Floor, Building C, Dinfeng Science and Technology Park
Qiaotang Road, Fuhai Street, Bao'an District
Shenzhen City, China

Email: info@charlieandted.com
We aim to respond within 24 hours.

Customer Service Hours:
Monday–Friday 9AM-5PM EST
Saturday–Sunday closed
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