Payment Policy

Payment Policy

Last Updated: February 9, 2026

We’ve made paying for your style easy, secure, and flexible. At Charlie and Ted, we accept a wide range of trusted payment options so you can shop your favorite summer pants with confidence and convenience.

You can use any of the following methods at checkout:

  • Shop Pay
  • Visa
  • Mastercard
  • Maestro
  • UnionPay
  • Apple Pay
  • Google Pay

Payment Method Details

Credit & Debit Cards: We accept all major credit and debit cards including Visa, Mastercard and Maestro. Your card information is processed through secure, PCI-DSS compliant payment gateways.

Digital Wallets: For faster checkout, use Shop Pay, Apple Pay, or Google Pay. These services securely store your payment information and allow you to complete purchases with just a few taps.

International Payments: We accept UnionPay for customers in Asia and other international markets, making it easy to shop from anywhere in the world.

SSL Security & Encryption

Your security is our top priority. Our website uses industry-standard SSL (Secure Sockets Layer) encryption technology to protect your personal and payment information during transmission. You can verify our secure connection by looking for the padlock icon in your browser's address bar and the "https://" prefix in our URL.

All payment data is encrypted using 256-bit SSL encryption, the same level of security used by banks and financial institutions. This means:

• Your credit card numbers are never stored on our servers
• All payment information is encrypted during transmission
• Your personal data is protected from unauthorized access
• We comply with PCI DSS standards for payment card security

Payment Processing

Whether you’re paying with a card or a digital wallet, your information is encrypted and secure. We never store your payment details—and we’ll always email you a receipt right after you order.

All payments are processed in USD and securely handled via industry-leading payment gateways to ensure your shopping experience is fast, smooth, and protected.

Need help with payment? Feel free to reach out to us: info@charlieandted.com

Contact Information

Shop Name: Charlie and Ted
Company Name: Propria GmbH
HRB: 273583
Company Address: Potsdamer Straße 92, 10785 Berlin, Germany
Warehouse Address: 3rd Floor, Building C, Dinfeng Science and Technology Park
Qiaotang Road, Fuhai Street, Bao'an District
Shenzhen City, China

Phone: +1 971 350 0940
Email: info@charlieandted.com
We aim to respond within 24 hours.

Customer Service Hours:
Monday–Friday 9AM–5PM EST
Saturday–Sunday closed
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