Frequently Asked Questions

30-day returns from delivery date for unused items in original condition with tags.
Free return shipping for damaged/wrong items. Customer pays for change of mind.

All refunds are processed in USD and returned to your original payment method within 14 days of receiving your return.

See full Refund Policy.

Processing: 1-2 business days (Mon-Fri). Transit: 3-10 business days to all 50 US states. See Shipping Policy.

Yes, free shipping to all 50 US states.

Shop Pay, Visa, Mastercard, Maestro, Apple Pay, Google Pay, UnionPay. 256-bit SSL, PCI DSS compliant. See Payment Policy.

Payment is charged at the time of purchase. All transactions are processed securely through Shopify Payments.

Currency: All prices are in USD. Your bank may apply currency conversion fees for international cards.

Authorization: We authorize your payment method when you place an order. The charge is completed once your order ships.

Yes, within 24 hours of purchase. Contact us via Contact Form or email immediately. Full refund if canceled pre-shipment.

No direct exchanges. Return unwanted item (30-day policy) and place new order for correct size/style. Processing: 1-2 business days each way.

Use our tracking page. Tracking email sent within 24 hours of shipment. Contact support if needed. See Shipping Policy.

Report within 7 days of expected delivery. We file carrier claim and reship/refund. See Shipping Policy.

Mon-Fri 9AM-5PM EST. We aim to respond within 24 hours.